Written by Admin | Aug 1, 2022 6:34:55 PM
TRANSLATION WORKBENCH SALESFORCE
Amidst the competitive landscape of enterprise software solutions, Salesforce's Translation Workbench is the perfect tool for companies who are looking to maximize performance and raise the bar on customer experience. With a deep set of tools for internationalizing Salesforce apps, curating content for international customers, and localization, the Translation Workbench offers a breadth of options for businesses of all sizes and across all industries.
At its core, the Translation Workbench enables customers to access their Salesforce information in multiple languages. This allows companies to create Salesforce applications with interfaces and content that are accessible regardless of language. The Workbench helps customers localize Salesforce applications and content into multiple language versions while retaining the data integrity of the source language. The tool is fully customizable and allows administrators to customize the translation process without the help of external coding or resources.
While the Translation Workbench does an excellent job of helping customers manage international content within Salesforce—it can also be used to leverage data in a more cost-effective way. Content can be re-used in multiple languages with minimal additional effort. This means that customers can save time and money by not having to continuously translate new content each time.
The Translation Workbench also strengthens Salesforce security by allowing customers to restrict access to certain languages. This can be especially important if a business is operating in a language-sensitive context or trying to protect user data. Administrators can also restrict particular users from seeing or updating specific language versions, ensuring that data is never exposed or corrupted.
Finally, the Translation Workbench allows customers to more easily provide support in multiple languages. Customers can use Salesforce’s help desk functionality to provide customers with round-the-clock language support, and the Workbench makes it easy to access localized help documents in several languages.
At the end of the day, the Salesforce Translation Workbench is the ideal tool for companies looking to maximize performance and provide the best customer experience. The Workbench offers customers the complete package—from flexible internationalization and localization capabilities to better security and customer support. For businesses that need to access and leverage information across the globe, the Translation Workbench is the perfect choice.
Topics: Salesforce knowledgebase
, Salesforce guides