As organizations mature in their Salesforce journeys and seek to become more high-performing and metric-driven, they often turn to tooling options to help them down the path. Here's where things can get confusing. There are multiple options, and deciding which DevOps platform to utilize depends on the organization's specific use case and how simple or complex of a solution they require.
To decode the options, we recently hosted a webinar called Achieving High-Performing Salesforce DevOps with Metrics with three Salesforce experts: Gaurav Kheterpal, founder and CEO of Vanshiv Technologies; Andrew Cook, technical Salesforce instructor at Salesforce Ben; and Veroljub Mihajlovic, senior product marketing leader at Flosum. Here's what they had to say about three common options - Salesforce DevOps Center, open source and Flosum - and which one checks the most boxes.
Salesforce DevOps Center
Launched in December 2022, Salesforce DevOps Center is a relatively new option for organizations. While the solution does show promise for some companies, it has some maturity limitations due to its newness. At this point DevOps Center provides only basic developer integration and code quality, which may suffice for small projects but would quickly become outgrown for enterprise-grade projects with lots of complexities. Another limiting factor is that GitHub is the only source control that is supported, which excludes organizations working from other environments. Finally, DevOps Center has no other integrations such as third-party testing tools. Salesforce and Salesforce DevOps Center don't provide software intelligence delivery metrics out of the box, so organizations would need to put in many manual hours to build this capability themselves.
Open Source Tools
While there are a number of open source tools available, it's important to remember that open source always comes at a cost. Support and compliance can become hurdles to business productivity, particularly in sensitive industries such as financial services or the public sector. It can be difficult if not impossible to get open source solutions approved in those settings. Open source does have some tools for software intelligence delivery metrics; however, to utilize them the developers must possess the expertise to configure the scripts and how they report, putting a lot of burden back on the organization. Additionally, this custom tooling can become fragmented, putting organizations at risk. Organizations who want to utilize open source tools must factor in the cost to build out the tools and staff the team, which can take time away from other business priorities.
Flosum
Flosum, a streamlined release and deployment process with platform capabilities, has several strengths compared to the other options. It is a proven, mature product that can help you understand how your organization thinks about software delivery and advance your processes in lockstep with your wider Salesforce development team. It is particularly a game changer for organizations who are ready to evolve their entire enterprise and standardize reporting across the organization. Flosum consistently ranks high on Google's annual Accelerate State of DevOps survey, compiled by its DevOps Research and Assessment (DORA) team and commonly referred to as DORA metrics. Flosum DevOps users are 1.2x more likely to be a high-performance DevOps organization than organizations at large.
To learn more about how Flosum can help your organization standardize reporting and deliver on those metrics, schedule a free, no strings attached demo.
Listen to our webinar Achieving High-Performing Salesforce DevOps with Metrics to learn more about DORA metrics and Salesforce software delivery intelligence.
