Salesforce's native backup and restore solution costs $10 per month but has limitations, such as restricted automation and recovery options. Many businesses turn to third-party solutions for more flexible pricing, automated backups, granular recovery, and enhanced compliance.
But how much do these alternatives cost? This guide breaks down Salesforce backup and restore pricing, comparing native and third-party options based on features, costs, and customer reviews to help you find the best fit for your needs.
What is Salesforce Backup
Salesforce Backup refers to creating a secure, restorable copy of the data stored within your Salesforce environment. It helps protect organizations against data loss caused by human error, cyberattacks, system failures, or accidental overwrites.
Salesforce does offer native backup solutions, including Salesforce Backup & Restore, weekly export, and data export services. However, these backup solutions have limitations, one of the primary reasons businesses turn to third-party solutions. Third-party backup solutions empower businesses with advanced features like automated backups, granular recovery, and compliance support.
Key Features of Salesforce Backup
Salesforce Backup tools offer critical capabilities to ensure your Salesforce data is secure, recoverable, and compliant. These tools help protect valuable business information by providing comprehensive backup and recovery features tailored for data and system configurations. Here's a detailed breakdown of key features of Salesforce backup:
1. Automated Backups
Automated backups provide a seamless way to back up your Salesforce data and metadata without requiring manual intervention. These backups are scheduled regularly, such as daily, weekly, or customized based on business needs. Also, some may come with fixed schedules.
Automated backups help businesses ensure their data is always protected, even if an error or issue arises during regular operations. This feature reduces the risk of human error and ensures consistency in backup procedures.
2. Cloud and On-Premise Storage Options
Salesforce Backup tools offer flexible storage options, allowing businesses to choose between cloud-based or on-premise infrastructure. Integration with services like AWS, Azure, or Google Cloud ensures scalable, secure, and redundant storage for organizations looking to leverage the cloud. On the other hand, some businesses prefer on-premise solutions for greater control over data security. The option to choose storage based on specific business needs ensures that the backup solution is cost-effective and aligned with corporate policies.
3. Version History and Snapshots
Version history and snapshots let you keep multiple backup versions, track changes, and revert when needed. Backup solutions usually offer continuous or scheduled snapshots to log and recover critical data changes. This feature helps in audits, compliance, and data integrity by documenting system changes. If data is lost, overwritten, or corrupted, historical snapshots help in quick restoration.
4. Metadata Backup
Salesforce metadata, which includes custom objects, workflows, validation rules, and configurations, is as essential to protect as your data. A robust backup solution ensures that metadata and data are securely stored and recoverable. This is critical for maintaining customizations that are essential to your Salesforce setup. However, not all backup solutions fully support metadata recovery, so businesses should verify this capability when selecting a provider.
5. Granular Recovery
With granular recovery capabilities, you can restore specific records, fields, or objects without impacting unrelated data. This means that only the necessary elements are converted in the event of accidental deletion or data corruption.Granular recovery provides options for recovering individual items like records or entire datasets, offering flexibility and precision. This targeted approach minimizes downtime and ensures minimal disruption to business processes.
6. Data Encryption
Salesforce Backup tools use advanced encryption (such as AES-256) to protect sensitive information during data transmission and at rest. This contributes to the security of your backups from unauthorized access, providing compliance with global data security standards such as GDPR, HIPAA, and SOC 2. With end-to-end encryption, businesses can feel confident that their backup data is safe from breaches or cyber threats.
7. Point-in-Time Recovery
Point-in-time recovery is invaluable when you need to restore your Salesforce data precisely as it was at a specific moment. This feature is beneficial when addressing accidental deletions, overwrites, or errors affecting a particular period. It allows businesses to recover data by rolling back to a precise date and time, ensuring that the backup captures the exact state needed for restoration.
8. Compliance and Audit Reporting
Backup tools provide detailed audit and compliance reports, essential for meeting industry regulations such as GDPR, HIPAA, and SOC 2. These reports document all backup and recovery activities, ensuring that businesses can demonstrate compliance during audits.
Audit trails track who accessed, restored, or modified backup data, when, and what actions were taken, offering transparency and accountability in backup processes.
9. Data Comparison and Validation
The ability to compare backup data against current Salesforce data helps identify discrepancies that may have occurred during data transfers, backups, or recovery.
This feature ensures that the integrity of your backups is validated, verifying that they are complete and usable for recovery. By providing tools to compare and validate data, businesses can mitigate the risk of restoring incomplete or corrupt backups.
10. Integration with Salesforce APIs
Salesforce Backup tools integrate seamlessly with Salesforce's APIs. This ensures that data handling remains compatible with the platform's evolving features and functionalities.
The integration allows for efficient and automated backup processes that scale with changes to the Salesforce platform. Ultimately, this ensures businesses do not experience disruptions when new features or updates are rolled out.
Salesforce Backup Pricing
Salesforce offers its backup solution priced at approximately USD 10 per GB/month, with a 100 GB minimum. You can get a 30-day free trial of Salesforce Platform Services with no credit card or installation required. However, this price varies for other Salesforce Backup options.
Salesforce Backup Alternatives
When evaluating Salesforce backup and restore pricing, it's essential to compare native options with third-party alternatives. Many businesses choose third-party solutions for enhanced automation, granular recovery, and better cost efficiency.
1. SysCloud
With automated Salesforce backups and no minimum billing requirement, SysCloud serves over 7 million users worldwide.
Key Features
- Scalable backups that automatically cover new records and custom objects.
- Unlimited storage with versatile restoration and remediation capabilities.
- Automated daily backups using an API-based tool.
- Granular, point-in-time restoration with metadata recovery options.
Pricing
- Salesforce backup plans start at $29 per user per year.
Review
Syscloud has a rating of 4.8 out of 5, according to G2, with one of the users sharing their experience:
"Syscloud has a set-it-and-forget-it ease of use. Set up the backups you want to keep for certain OUs, and SysCloud will do the rest. It is simple, and even end users can go there and restore their backups. Implementation is as easy as signing in with your Google Workspace account and letting it populate." ~Parker B., Network Administrator
2. Keepit
Keepit is a robust cloud backup service that provides secure and scalable data recovery solutions. It supports widely used SaaS platforms such as Microsoft 365, Google Workspace, and Salesforce.
Key Features
- Reliable backups of Salesforce data, including metadata
- Automated daily backup processes for Salesforce
- Advanced encryption powered by blockchain technology
- Multiple copies of backups stored across various locations
Pricing
- Contact Keepit's sales team for details about their pricing plans.
Review
Keepit has a rating of 4.7 out of 5 on G2.
"Keepit simply works - it does run on Keepit's servers. I don't need to allocate disk space for it, and they also keep in mind that I need to stay GDPR compliant, so they host the data inside Europe when I am a European customer. It covers what we need, and the restoration process is simple. Also, the data is stored in a format that I can download and work with. So, even when the target system (e.g., Dynamics or Exchange Online) is unavailable, I can still download the data and "work" with it - some data is stored as JSON, so I can write custom code to work with it. Integration with Dynamics, Exchange Online, Teams, SharePoint, and OneDrive for Business was straightforward." !Sven Erik M., Manager IT-Operations
3. CloudAlly
CloudAlly specializes in data backup solutions for widely used SaaS platforms such as Salesforce, Dropbox, Microsoft 365, Google Workspace, and Box.
Trusted by over 14,000 customers, the service is renowned for its efficient and secure data recovery processes.
Key Features
- Automated backups and on-demand recovery
- Adherence to ISO 27001, HIPAA, GDPR, OAuth, and MFA standards
- AES 256-bit encryption for robust security
- Complimentary features like data comparison, Sandbox Seeding, and Smart Alerts
Pricing
- CloudAlly costs $3 per user per month or $30 per user annually, with special discounts for non-profits and organizations with over 100 users.
Review
CloudAlly's rating on G2 is 4.8 out of 5.
"The service is reliable. We have used other providers in the market who have lost our backup. When we need to access them, Cloud Ally backups are there." !David G., Senior Technology Manager
4. Skyvia Backup and Restore
Skyvia provides a robust cloud-based data integration and backup solution for Salesforce users. With its intuitive interface and extensive functionality, Skyvia streamlines protecting essential Salesforce data. It offers automated daily backups, ensuring businesses can quickly recover their information in case of data loss or corruption. Skyvia's secure and scalable platform ensures data integrity and accessibility, making it an indispensable resource for organizations using Salesforce as their CRM.
Key Features
- Daily automated backups to safeguard cloud app data.
- A unified solution for backup and recovery across all cloud applications, including CRMs, accounting, marketing, and e-commerce.
- Encrypted, secure storage to ensure data protection.
- Robust monitoring and restoration tools for seamless data recovery.
Pricing
- Skyvia offers various monthly plans to suit different needs, ranging from free to $199.
Review
Skyvia has an excellent rating of 4.8 on G2.
"We have several SaaS apps, such as Asana, which have no good native backup, and most SaaS companies don't promise to keep your data safe. Skyvia is an excellent solution for protecting our SaaS data. It's easy to use, reliable, and feature-rich. Customer service is quite responsive as well. I'm pleased with this product." ~ Masen Y., CEO
Benefits of using Salesforce Backup
Salesforce backups offer a range of benefits, from enhanced data security and compliance to quick recovery. Other benefits include:
- Data Protection: Salesforce backups provide an additional layer of data security by safeguarding against data loss due to accidental deletions, system failures, or cyberattacks.
- Compliance: Regular backups ensure compliance with data retention policies and regulations, helping businesses meet legal requirements and audits.
- Quick Recovery: Backups allow businesses to recover lost data quickly, minimizing downtime and operational disruption.
- Customizable backup options: Salesforce backups can be tailored to meet specific business needs, offering options for full backups to ensure efficient data storage.
- Peace of Mind: A reliable backup system helps businesses avoid the risk of catastrophic data loss and maintain continuity, providing business owners and administrators peace of mind.
Challenges with Salesforce Backup
Despite the benefits, there are challenges associated with Salesforce Backup solutions, including:
- Cost: Backup solutions for Salesforce, especially third-party services, can be expensive. This is particularly true for larger organizations that require large-scale backups.
- Complexity of implementation: Setting up and maintaining Salesforce backups can be complex, requiring technical expertise to ensure proper configuration and monitoring.
- Data redundancy: Without careful planning, backups can result in redundant data, leading to storage inefficiencies and increased costs.
- Backup gaps: There may be gaps in data protection if backups are not scheduled correctly or if there are issues during the backup process, risking data loss.
- Recovery time: While backups ensure recovery, restoring data can be time-consuming, especially if large datasets need to be restored. This can lead to operational delays.
How to Select the Right Salesforce Backup Solution
Salesforce is a critical tool for businesses, storing vast amounts of customer data, sales records, and operational insights. However, many organizations overlook the importance of a robust backup solution, assuming that Salesforce's built-in data recovery options are sufficient.
Here are four key ways to choose the best backup solution for your organization.
- Evaluate comprehensive backup capabilities:
When selecting a Salesforce backup solution, it is crucial to ensure it provides complete and automated backups of all your data, metadata, and configurations. Many solutions focus only on customer records but fail to back up metadata, which includes custom objects, workflows, dashboards, and reports.
- Assess recovery speed and flexibility:
The best Salesforce backup solutions provide multiple recovery options. These include point-in-time, granular restores (individual records, fields, or objects), and full database recovery.
- Ensure secure storage and compliance:
Security is a significant concern when dealing with sensitive business data. A robust backup solution should provide strong encryption in transit and at rest to protect information from unauthorized access. It's also essential to choose a provider that adheres to industry compliance standards, such as GDPR, HIPAA, and SOC 2, depending on your business requirements.
- Check for seamless integration and ease of use:
A backup solution should be easy to implement and integrate with Salesforce. Complex setups and hard-to-use interfaces cause errors and inefficiencies. Choose a solution with an intuitive dashboard, automated scheduling, and seamless Salesforce API integration.
Why Choose Flosum for Salesforce Backup?
Flosum's Salesforce-native backup and archive solution fills the gaps left by Salesforce's default backup processes, which do not automatically back up or archive data. This leaves customizations, integrations, reports, records, files, and custom code vulnerable to loss.
Flosum offers secure, automated, and on-demand backups, ensuring compliance with regulations like GDPR and CCPQ while protecting vital business data.
Key features of Flosum's Backup & Archive solution include:
- Granular backup and restoration: Flosum lets you choose from traditional, complete, and incremental backups, ensuring you can back up data according to your needs. Granular filtering allows you to pinpoint and restore only the specific subset of objects, records, and fields you require, which is critical in case of data corruption.
- Data Recovery and Compliance: You can restore data from any point, meeting your exact recovery needs. Flosum also helps you manage data according to compliance regulations, such as data residency requirements.
- Efficiency and speed: Flosum minimizes the strain on your Salesforce instance by reducing the amount of active data that needs processing, enabling fast restoration of inactive data.
- Salesforce native integration: As the only certified Salesforce-native backup solution, Flosum seamlessly integrates with your Salesforce environment. This makes it ideal for businesses that want a smooth and secure experience.
Conclusion
Salesforce backup and restore pricing is among the key factors to consider when it comes to choosing the right Salesforce backup solution. While Salesforce's native backup service offers essential protection, it lacks advanced features like automated backups, granular recovery, and metadata backup.
Third-party solutions provide essential features like version history, compliance reporting, and flexible recovery options. This offers businesses enhanced data protection.
And one of the best third-party Salesforce backup solutions is Flosum. It stands out as a Salesforce-native solution that addresses the gaps left by Salesforce's native backup. With features such as granular backup and restoration, on-demand data recovery, and seamless integration, Flosum ensures that critical data and metadata are protected.
Schedule a demo today to ensure your Salesforce data is safe and recoverable!
FAQs
1. How much does Salesforce backup and restore cost?
Salesforce backup pricing differs based on the provider and the features offered:
Salesforce Native Backup: Salesforce provides its backup service at around USD 10 per GB per month, with a minimum of 100 GB. This service includes backup for files and attachments and the option to configure backup policies quickly.
2. How much does Salesforce data recovery service cost?
The Salesforce Data Recovery Service costs $10,000 per restore, taking several weeks to process and only providing CSV files of the recovered data without metadata.
3. Is Salesforce backup and restore free?
Salesforce does not offer a free backup and restore solution. However, some third-party options may provide free trials or lower-cost plans starting at around $3 per user monthly.
4. Why Is Backup For Salesforce Important?
Backup for Salesforce is crucial to prevent data loss from accidental deletions or corruption, ensuring business continuity and compliance with regulatory standards. It allows organizations to recover quickly from data loss incidents.
5. Does Salesforce Offer Its Backup Solution?
Yes, Salesforce offers its backup solution known as Salesforce Backup, which automatically creates backup copies of business data and allows for easy restoration. However, it is primarily designed alongside third-party solutions for comprehensive protection.
