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Hospital System Finds Relief from Release Management Headaches

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SUMMARY:

One of the top five U.S. hospital systems has trusted Flosum Release Management for years to improve release quality by quickly identifying and avoiding problems, enabling quick recovery, and demystifying Salesforce’s unique development platform.

NEED:

Historically, this company struggled with a number of issues that often plague development teams. A lack of visibility into differences and dependencies led to costly overwrites, errors and bugs in releases. Permissions were extremely difficult to manage even with many manual hours of coding, opening the door for governance and compliance risks. The impacts from these challenges were felt internally and externally, as end users became increasingly frustrated and developers disliked the high-pressure situation.

SOLUTION:

Native infrastructure was an important consideration for the organization due to data sensitivities and strict HIPPA requirements, making Flosum a natural choice. Soon, the other benefits of Flosum became apparent as well. Flosum Impact Analysis was a game changer, helping them identify dependencies, avoid overwrites, and provide visibility into changes. Admins could now easily manage profiles and permissions with a friendly powerful comparison utility. And, thanks to one click rollback, users were no longer impacted by new release issues.

RESULT:

The transition to Flosum was easy and created quick value for the hospital system. They appreciated Flosum’s deep knowledge of the unique Salesforce platform, allowing them to enjoy improved release quality and quick recovery without a lengthy learning curve.

Now their developers are free to focus on creating end user value.

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Customer Stories